गोपनीयता धोरण | ई-ग्रामसेवक

1. Information We Collect

We collect personal information such as name, mobile number, email, and address through forms on our website. This information is provided voluntarily by users to access our digital services, including Grampanchayat websites, Digital Name Plates, and UPI tax payment facilities.

We may also collect non-personal data like browser type and IP address to improve website performance.

2. How We Use Data

Data is used to provide Grampanchayat services, process applications, and improve user experience. Specifically, we use your information for:

Creating and managing Grampanchayat websites
Processing online applications for certificates and schemes
Enabling UPI tax collection and generating receipts
Sending updates regarding government schemes
Improving website functionality

3. Data Sharing

We do not sell your data. Your information is strictly confidential. However, it may be shared with government authorities (Grampanchayat, Tehsildar, District administration) if required by law or for legal compliance. We never share your data with third-party marketing companies.

4. Security

Your data is stored securely using proper protection measures including SSL encryption, secure firewalls, and restricted database access. While we take all precautions, no online platform is 100% secure. Please keep your credentials confidential.

5. User Rights

You have the right to access, update, or delete your personal data. To exercise these rights, please contact us using the details below. We will respond within 15 working days.

6. Contact Us

For any questions or data-related requests, please contact us:

Email: support@egramsevak.in